FAQ

We custom print each and every order after you’ve placed it to make sure you have a freshly-made high-quality shirt, unlike the big companies where their products sit on dusty shelves for months. Because of the extra care we take in making your shirt, your order may take up to 7-15 business days to be shipped out, plus another 5 days via standard shipping to reach your door. However, we are often able to deliver faster than this! If you have any concerns on your order, don’t hesitate to reach out to us.

Our shipping rates are determined by our network of print shops.  Note that sometimes, if you order two different categories of items (like a mug and a tote bag) your items may need to be shipped from two locations, which can cause larger shipping costs. Please keep in mind we offer various shipping rates. Please keep in mind that you might be assessed with customs fees and taxes which will be based on your country’s current tax customs and tax policies.

Absolutely! Send us a message at orders@zodiacgear.store with your order number and request and we’ll be glad to help you out. Please note that once your shirt has been printed or shipped, we can no longer intercept your order. If you still want to change your shirt after you receive it, please see our exchange policy.

Yes you can! Your orders are covered with a 30-day, no-hassle, money back/replacement policy. Our customer happiness team is ready to answer your questions or concerns. Just send us an email at orders@zodiacgear.store with your order number and request and we’ll be glad to help you out!

No problem! Send us a message at orders@zodiacgear.store with your order number and request and we’ll be glad to help you out!

We take pride in providing you the highest quality printed products, so we’ve searched extensively for the best printing suppliers in the USA and found great partners in Pennsylvania, Nebraska, Nevada, and New Jersey!

We’re a small business that’s based in the USA!

We accept Visa, Mastercard, and American Express. We don’t currently accept PayPal, but we are working hard to add Paypal as an available option for you in the future.

Of course! Just reach out to us and a member of our customer happiness team at support@zodiacgear.store and we will be glad to help you out!